Legal policies
Transparency, privacy, and security for our users.
Last updated: May 2026
1. Terms and Conditions
Use of the service
The digital services provided by Wake Solutions are designed to support business management, organization, and operations through technology tools accessible online.
Access and accounts
Users are responsible for keeping their credentials confidential and for all activity carried out from their account.
Service availability
We strive to keep our services available continuously; however, temporary interruptions may occur due to maintenance or technical issues.
Intellectual property
All content, software, design, structure, and trademarks belong to Wake Solutions.
Misuse
- Illegal activities
- Attempts to breach security
- Copying or modifying the software without authorization
- Malicious use of the platform
Limitation of liability
Wake Solutions will not be liable for indirect losses resulting from incorrect use of the system.
2. Privacy Policy
Information collected
- Name
- Email address
- Phone number
- Business information
- Data generated within the system
Use of information
Collected information is used to provide system access, technical support, and improve the user experience.
Data protection
We implement technical and administrative measures intended to protect information from unauthorized access.
Cookies
Our services may use cookies to improve navigation and the user experience.
3. Refund and Cancellation Policy
Guarantee period
Users may request a refund within the first 3 calendar days after the initial subscription.
Cancellation
Users may cancel the service at any time to avoid future charges.
Custom services
Custom developments or special configurations may not be eligible for a refund.
Service suspension
Wake Solutions may suspend access for terms violations or misuse.